Spring Newsletter from 4/13/12

Seattle Green Cleaner’s Spring Newsletter has green tips, cleaning appointment reminders, contact and other useful information.
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”  ~ Margaret Mead

At Seattle Green Cleaner, we continually strive to be as environmentally responsible as possible.  We’re always researching cleaning products, cleaning supplies, different methods of using products, and coming up with new ways of doing day-to-day business activities. Some of the recent changes we’ve made are:

  • Bottles of Castile Soap: Instead of using big bottles of concentrated Castile Soap, we’ve switched to spray bottles of diluted Castile Soap.  We buy 5 gallon containers of concentrate and dilute it ourselves.  We’re using less product, having better results and reuse the spray bottle.

  • Baking Soda Containers: We’ve changed our containers of Baking Soda from glass jars to recycled plastic condiment dispensers (like table top ketchup dispensers).  Now we’re using less baking soda because we can control the amount used, and cleaners are less likely to drop/break the container with wet hands.

  • Sponges: We switched to compostable sponges in 2011.  When they can’t be used anymore, they just get tossed into the compost bin.  Nothing we use goes into a landfill!

  • Paper: We’ve been almost completely paperless for about a year now.  Though our estimates have always been online, they are now automatically emailed as a PDF, which is saved and uploaded into our scheduling system.  We no longer print an estimate for cleaners to take with them to initial cleaning appointments.  Now they see all the information on their smart phones.  The few things we do print are on 100% post-consumer recycled paper.  Even Gift Certificates are all in a PDF now instead of printed and mailed.

  • Credit Cards: We stopped taking checks in September and now only take credit/debit cards – No more trips to the bank.

  • The #1 change we’ve made for the environment: We’ve (almost) completely rearranged our cleaning schedule so our cleaning appointments are mostly scheduled by proximity.  Now when a team is in Ballard – they are only in Ballard that day.  When a team is in West Seattle, they are only in West Seattle that day.  There have been too many days of starting in Ballard and ending in Burien, for example.  It was the right thing to do and the majority of the customers we’ve asked to switch days/times have been flexible and more than happy to make adjustments.  If we haven’t asked you to switch, we either don’t need to or haven’t quite gotten there yet.  If we have asked – THANK YOU!  Remember you can check the Customer Portal 24/7 to see your next cleaning appointment. More on “the portal” below.

Together we CAN make a difference!

Jennifer L Troyer, Founder
Seattle Green Cleaner, LLC
For a cleaner home and a cleaner conscience ™

Green tips & articles: BlogHave you seen our blog?  Jen updates the blog at least once a week with green tips, articles, and other useful information.  Our hope is that the SGC blog will be your first stop for green tips/information.

This week we have “The many uses of vinegar“.  Who knew that vinegar could deter ants, clean a dishwasher, get rid of lint and remove sweat stains from clothes?

A few weeks ago we updated the blog with “The benefits and uses of lavender“.  Did you know lavender essential oil can help with acne and hair loss, not to mention detering insects and calming mood?

Please visit our blog often and feel free to comment.  Any new blog posts also go to our Facebook page and Twitter.

Jen was invited by Angie’s List to write articles and be one of the resident “Cleaning Experts”.  So far she’s written two articles, which they published.  Check them out (and “like”):

What’s the difference between a house cleaner and a housekeeper?

Should you hire a professional cleaning company or an individual cleaner?

Thank you so much for helping us earn the Angie’s List Super Service Award for the 3rd consecutive year!

We appreciate your business!

Announcements & Reminders:

  • The Customer Portal is accessible to current customers 24/7.  There is a “Current Customers” button on our website for the portal.  Log in to see your next appointment (time, date, notes, etc.), leave feedback about a previous appointment, leave a last minute note for cleaners, update your contact information, etc.  We love it!  Coming soon: The portal will email automatic appointment reminders.  We can’t wait!
  • Jen will be on vacation 4/18-4/23.   This will be Jen’s first “100% no-work” vacation since starting the company in 2007.  Melissa will be in the office 9:15am-2:30pm, but please be patient as she responds to emails and voice messages.
  • If you have an appointment scheduled during Jen’s vacation and need to make any changes, please do sobefore Tuesday, 4/17.   With Melissa in the office only part-time, she will not be able to accommodate schedule changes.  We appreciate your understanding.
  • We’re moving back to West Seattle!  We’ll be moving the office from Georgetown to West Seattle (The ActivSpace building) in mid-May.  We’re happy to downsize, but Jen is sad to sell her pool table, which currently lives at the office, but doesn’t get much use.  (Hey, if you know anyone who needs a pool table…).
  • Wim will be on vacation for 2 weeks (end of May – early June) and Nathan will be on vacation for 1 week at the end of June.  With Team Leaders on vacation, all of the appointments scheduled during those weeks will be rearranged a bit, so please be patient as we combine teams those weeks.

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